General Terms of Use and Sale – Professionals
Last updated: January 2025
These General Terms of Use and Sale ('GTUS') govern access to and use of the OhMyDoug platform by animal care professionals. Registration constitutes full acceptance of these terms.
1. Purpose
OhMyDoug is a SaaS platform allowing animal care professionals to create a profile, connect with pet owners, share behavioural assessments, and manage their practice online. These GTUS define the rights and obligations of the parties.
2. Platform Access
Access to the platform is restricted to animal care professionals with a validated account. Registration requires the provision of accurate and up-to-date information. Any account may be suspended or terminated in the event of a breach of these terms or misuse of the platform.
3. Subscriptions
OhMyDoug offers different subscription plans (Free, Basic, Premium) whose features and prices are detailed on the pricing page. Paid subscriptions are for a fixed term (monthly or annual) and renew automatically at expiry, unless cancelled before the renewal date.
4. Payment
Payments are processed securely via Stripe. By subscribing to a paid plan, you authorise automatic billing on the renewal date. Prices are exclusive of VAT for VAT-registered professionals. All invoices are available in your personal account area.
5. Cancellation
You may cancel your subscription at any time from your personal account area. Cancellation takes effect at the end of the current period; no pro-rated refund is issued. In the event of termination by OhMyDoug for breach of these terms, no refund is due.
6. Liability
OhMyDoug provides a matchmaking platform and cannot be held liable for the contractual relationships between professionals and pet owners. The platform is provided 'as is'; OhMyDoug does not guarantee uninterrupted availability and reserves the right to perform maintenance.
7. Personal Data
The processing of your personal data is governed by our Privacy Policy, accessible from the footer. In accordance with the GDPR, you have the right to access, rectify, erase and port your personal data.
8. Governing Law
These GTUS are governed by French law. Any dispute shall be submitted to the exclusive jurisdiction of the competent courts, following a prior attempt at amicable resolution.
9. Amendments
[COMPANY_NAME] may amend these GTUS. Any material change will be notified by email with reasonable notice. Continued use of the platform after notification constitutes acceptance of the new terms.